We read everything that comes in. Below is what to expect, and where certain things should go instead.
Reach us
Email: contact@smarthealthcompass.com
We aim to reply within two to three business days. We’re a small operation, so more involved questions sometimes take longer.
Reporting an error
This is the message we most want to receive.
If something on the site is wrong — a factual error, an outdated price, a broken or misdirected link, a claim without a source — tell us. Please include:
- The page (a URL is ideal)
- What’s wrong
- A source, if you have one
We correct confirmed errors promptly and note on the page that it was corrected. Our correction practice is in the Editorial Policy.
What we can’t help with
Orders, refunds, shipping, and returns. We’re not the seller. When you follow a link from our site you’re buying from a third-party merchant, and only they can help with an order. Contact them directly — their details will be on your order confirmation.
That said, if a merchant we link to is handling people badly, we’d like to know. It affects whether we keep linking to them.
Medical questions. We can’t tell you whether a supplement is right for you, whether it interacts with your medication, or what dose you should take. Not because we don’t want to help — because we’re not qualified, and a wrong answer here can hurt someone. No one on our team holds a clinical credential.
Please talk to a doctor or pharmacist. If it’s urgent, contact your healthcare provider or emergency services.
Please don’t send us health information about yourself. We’d rather not hold it, and we can’t act on it usefully.
Business enquiries
Merchants and brands: we don’t accept payment for reviews, ranking placement, or inclusion in comparisons, and we don’t let merchants preview or approve content. See our Editorial Policy before writing. If you want to correct a factual error about your product, that’s welcome — use the error-reporting details above and include a source.
Press and research: get in touch at the address above.